Course/Workshop Listing
Business Skills Training and Development
How to Jump from Employee to Supervisors (4 hrs)
Whether, you are a new or experienced supervisor, individuals require tools and skills for building their personal confidence in their leadership role in the workplace.
Topics covered; How to build working relationships with employees, how to inspire employees,
techniques for building their teams self esteem, how to build interpersonal working relationships.
Supervisor Leadership (8 hrs.)
A leader is goal-guided and results-oriented. A leader takes initiative and implements action. The capacity for leadership exists in everyone, but most people never take the time to develop it.
Topics covered; Understanding styles of management, importance of empowering and motivating your workforce, improving communication and providing tools for conflict resolution, effective delegation skills, effective time management skills.
Management Focussed Leadership (1 Day)
In this course the concept of inspiring behaviour that guarantees results is the ultimate success as a leader. Managing all the challenges of today’s workplace is no easy matter. The time spent together will help define the role management plays.
Topics covered; Taking ownership, Vision and Mission Statements, Core Values, Mapping your course.
Customer Service (1 Day)
Achieving World-Class Customer Service requires strong service leadership, skilled management, effective teamwork, and skilled, caring and motivated people on the front line. It is essential that customers feel respected, cared for, and trust doing business with you. The result is long-term customer loyalty.
Topics covered; Learn to identify and analyze customer needs and problems, recognize the most common reasons for customer complaints, discover techniques to cultivate and maintain special customer service.
Team Building (4 hrs.)
Effective teamwork is necessary in achieving increased productivity and attaining positive contributions from your employees. It is vital in team building that members understand their roles and expectations in order to create a collaborative environment.
Topics covered; Building an effective team, improved communication by encouraging group decision, problem solving, goals setting empowers team members to reach a common goal, manage interpersonal conflicts among team members, tools for measuring success of the team.
Time Management (1 Day)
The productivity of individuals and organizations hinges greatly on their ability to plan and manage time efficiently. Practical skills and insight are necessary in the development and implementation of successful time management. Proven tools and techniques will allow you to make better day to day choices about investing your time, and achieving your goals.
Topics covered: Understanding of time and time wasted, how to extract optimal potential, organization and goal setting, attitude for effective time management.
Effective Communication (1 Day)
Participants will rate their listening skills and learn how to actively listen and how to communicate the message effectively. The listener will be able to understand exactly what the sender is saying.
The following methods will be used:
Effective listening skills, active listening, passive listening.
Performance Evaluations (4 hrs.)
Communication between employee and management is an ongoing tool for a successful company. Evaluation or the performance of the work and the worker is valuable in providing a written and verbal form of dialogue. The course will take you thru what it is, who is involved, why it is necessary and how to
use it as a building block.
How to Attract and Retain Employees (4 hrs.)
It is essential to strive to retain a skilled employee. Thru this course we will discuss the Rights and Responsibilities of both the employer and the employee.
A variety of topics will be discussed such as:
Safety on the Job, expectations of the employee, being the best leader you can be, team work.
Sales & Marketing for Your Business (1 Day)
Find out the 5 P’s to selling and how to effectively market and promote your business.
Sales Mastery (1 Day, 2 Day)
Topics covered; conversion rates and targeting potential clients.
Companies need a starting point and a process of evaluating activity based costing. Sales are approached scientifcally, with measurable results and established cause and effect relationships. Then, taking the information acquired and making necessary changes to improve our cost-effectiveness. Businesses need a system or process to do this – that is where our Sales Mastery System is so effective.
Financial Intelligence (1 Day)
Find out how to get your finances in order and begin to have the money for every financial goal that you want to accomplish. This is a how-to.
Executive Training & Development
Strategic Planning (1 Day)
Based on the highly successful and critically acclaimed book “Mastering the Rockefeller Habits”,
our executive trainer will take your executive team through a highly intereactive journey of discovery to identify your mission, vision, core vales, top 5 priorities for the quarter, goal setting, (That Big Hairy Audacious Goal), identifying your core business, choke points, and S.W.O.T. analysis. This is condensed version of the two day strategic planning workshop.
Strategic Planning (2 Day)
Based on the highly successful and critically acclaimed book book “Mastering the Rockefeller Habits”, our executive trainer will take your executive team through a highly intereactive journey of discovery to identify your mission, vision, core vales, top 5 priorities for the quarter, goal setting, (That Big Hairy Audacious Goal), identifying your core business, choke points, and S.W.O.T. analysis.
Computer Skills and Training
Microsoft Powerpoint Level I
Microsoft Powerpoint Level II
Microsoft Powerpoint Level III
Microsoft Excel Level I (Beginner)
Microsoft Excel Level II (Beginner)
Microsoft Excel III (Beginner)
Microsoft Word I (Beginner)
Microsoft Word II (Intermediate)
Microsoft Word III (Advance)
Microsoft Outlook I (Beginner)
Microsoft Outloook II (Intermediate)
Microsoft Outlook III (Advanced)
Avery Label PRO
This is a must for any office administrators, executive assistants, office assistants or anyone in admin roles. You will learn to to utlizes this program in almost every area of your responsibilites, saving you time and creating a really professional look to all your tasks.
Social Media Training
Facebook for Business Level I (Beginner)
Facebook for Business Level II (Intermediate)
Facebook for Business Level III (Advance)
iphone for Business (3hrs.)
Learn all the greatest iphone apps for businesss and how to effecitvely use your iphone to save you money and time.
Twitter for Business Level I (Beginner)
Twitter for Business Level II (Intermediate)
Twitter for Business Level III (Advanced)
Linked in for Business Level I (Beginner)
Linked in for Business Level II (Intermediate)
Linked in for Business Level III (Advanced)
Interpersonal Skills Training
Colour Spectrums
Are you aware of the affect your behavior has on others? What are your strengths and weakness’? Do you appreciate others for their personality style? The diversity in which we live can be more fully appreciated when we understand ourselves and the others around us.
Benefits:
You will discover your own personal source of self-esteem.
You will celebrate the diversity of personality styles.
Objectives:
Team building through appreciating other peoples source of self-esteem
Interpersonal skills
Discover your personal Colour Spectrum
Understanding the Colour Spectrums Metaphor
Industrial Training
Safe Work Permit
Defensive Driving
Ground Disturbance
Hazard Awareness
Off Highway and Mine Safety
CSTS
First Aid (Standard 2 Day)
Forklift
Scissor Lift
Rough Terrain
Knucle Boom
Pro-Active Driving
TDG
WHMIS
Aerial Work Platform
Safety Training
Site Specific Safety Training
Safe Work Permitting
Blinding and Blanking
Lockout/Tagout
Electrical Safety
Hydrogen Sulfide Awareness
Hydrogen Cyanide Awareness
Confined Space Awareness
Occupational Health & Safety Legislation
Site Specific Training and Orientations:
(Suncor, Syncrude, Nexen, Albian)
OSSA Accredited Courses
Confined Space Entry
Confined Space Monitor
Fall Protection
H2S Alive
OSSA Regional Orientation
Fire Watch
Ready Set Goals (2 Day)
Experience our two-day workshop offering astonishing outcomes! Are you ready? Stop and visualize your ideal future. Get set with our two-day workshop and transform your life. Goals – Create, visualize
and experience them come true!
